Dental Front Desk Training Checklist
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Your dental front desk coordinator or anyone else who may be covering the phones must be ready to shift immediately.
Dental front desk training checklist. Seminars are fun for team building hey we even do live seminars ourselves. Guidance of the day to day activities in a practice modifications and scheduling updates and information all begin at the front desk. 1 sporadic and or lengthy training sessions. However day long lectures are not ideal for maximum information retention and implementation two of the biggest issues dental front office teams encounter with dental front office training.
As the leading authority on virtual dental front office training laura helps dental professionals who want to be better at what they do gain the training they need through online video courses live seminars and coaching. Seek assistance and be mentored from someone who has these skills 4. Our daily checklists help your fd staff to make the most of their day. Practice skill on demo version 6.
Training a new office member is a team effort that should involve the entire dental team and everyone should be ready and willing to answer any questions for the new hire. An efficient front desk is key to a productive practice. Turn on your computer station. It s also helpful if another team member is filling in.
Role play with other staff 5. The front desk coordinator is the first person that comes in contact with the patient. This person should possess excellent verbal skills as well as the ability to adhere to well defined systems. Dental administrative training checklist is a free download for your dental office team.
The checklist gives the new team member a place to start. Training the dental front desk coordinator for the first call from a new patient of all the non clinical activities in your office taking the first phone call from a prospective patient may very well be the most critical. Ensure computer was backed up. You may copy paste and edit checklists.
Seek instruction from support team with vendors or insurance companies. Marathon training sessions are a big problem that we see all the time. Dental receptionist daily checklist. Learn more about laura s approach and how to book her for your next event.
The front desk area of a general practice is crucial to the profitability of any dental practice. Review manuals guides or other written materials. The dental front desk is a hub of activity. And just one of 20 free downloads here for you.
Dental front office checklists are helpful for a couple of reasons. Make the music selection and turn on stereo no heavy rock etc 5. Attend skills training if available 8. There is so much going on at times.
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